Should you meet a translation problem, please do not hesitate to ask for a translator at the admission desk.
🌐 International Patient Services
The Hôpitaux du Léman is a public healthcare institution committed to delivering high-quality care.
To ensure a smooth and efficient admission process, you (or a relative) will be kindly asked to provide your personal details upon arrival at the Admission Department.
🕒 Opening Hours
💳 Insurance & Medical Coverage
🇪🇺 Patients from the EEA and Switzerland/UK
🚑 Emergency care
Please present:
Please note that healthcare systems vary between countries. In France, the EHIC generally covers up to 80% of hospital costs. Any remaining balance may be payable by you, with the possibility of reimbursement in your home country.
To ensure full coverage of your stay, we strongly recommend that your insurance provider issues a Guarantee of Payment (GOP).
📩 Documents may be sent to:
admissionshdl@ch-hopitauxduleman.fr
📠 +33 4 50 83 22 65
🏥 Planned treatment
If you are considering medical treatment abroad, prior arrangements are essential:
You will be required to present Form S2 before your first consultation or admission. This document confirms financial coverage agreed between your national health authority and the Hôpitaux du Léman.
In the absence of this document, full payment will be required prior to admission.
🌍 Patients from outside the EEA or Switzerland
Full payment of your hospital stay will be required prior to discharge, unless your insurance provider has issued a Guarantee of Payment (GOP).
📩 Documents may be sent to:
admissionshdl@ch-hopitauxduleman.fr
📠 +33 4 50 83 22 65
💰 Fees
🏥 Discharge & Departure
Before leaving the hospital, please ensure that you have received:
Depending on your coverage, a visit to the Admission Department may be required prior to departure:
📄 Medical Reports
Your insurance provider may request a medical report following your stay.
Please note:
💼 Billing & Outstanding Payments
If you have already left the hospital and need to settle or review your invoice, our team remains at your disposal.
📞 Treasury Department: +33 4 80 97 60 00
📧 t074050@dgfip.finances.gouv.fr
For any questions about billing information:
📞 +33 4 50 83 29 79
📧 admissionshdl@ch-hopitauxduleman.fr
